
What is CTI (Computer Telephony integration)?
CTI is a technology that allows telephone and computer interactions to be integrated
and coordinated, in order to achieve advanced call handling.
What is Callisto XC?
Callisto XC is a CTI solution
which provides this integration of your
telephone and computer in a single functional tool. Therefore, all your
needs are successfully incorporated in this software solution enabling you to manage
the status of your:
Having distributed TAPI (Telephony Application Programming Interface) and being Microsoft Windows Vista compatible is what makes Callisto
XC to be a necessity for you and your company.
Why Callisto XC?
Callisto XC is designed for companies which want to
increase customer satisfaction and drive revenue. It is ideal for groups with multiple
locations, disparate groupware and disparate PBX systems.
Callisto’s intuitive GUI, robust functionalities
and short learning curve considerably contribute in improving:
Data handling
Average calls answered
Average speed of answer
|
Overall customer satisfaction
Operating costs
Employee performance |
Callisto XC successfully integrates with numerous groupware
systems, such as: Microsoft Exchange/Outlook, Lotus Domino/Notes, Novell GroupWise,
ODBC/OLE DB Databases, ERP and CRM systems.
So, why to wait any longer? Go ahead and find your Callisto XC reseller >>