All issues or requests that are communicated to the support department by email or phone are automatically entered in the support system and are assigned a ticket number as well as a priority level. Once the request or issue has been received by the support department, you will receive a confirmation respectively, and will be given a ticket number that will allow you to use as a reference when requesting information on a reported issue.

The support department is dedicated to maintaining continuous contact with the customer assuring that the customer is aware of the issue's status. Our standard Customer Support CenterCenter hours are Mon-Fri., 8:00am - 12:00 Midnight CET. You can reach us at: +46 40 578 883 or +389 2 3094 061.

You can also reach us directly via e-mail at support@seavuscti.com

Customer Support Center at your service Mon-Fri., 8:00am -12:00 Midnight CET

Send a request to Customer Support Department